Maximize Your Business Performance with Expert IT Support
Optimize, maintain, and protect your devices with Rentalworks Tech Support Hub. From business-grade devices to seamless device management and troubleshooting, we offer tailored solutions to keep your business operating at its best.
About Rentalworks
Tech Support Hub
If you need to optimize, repair, or maintain your devices, our skilled technicians are just a tap away. All our experts are professionally trained and certified. While they have years of experience, they are constantly upgrading their skills to stay ahead of the game.
Whether you lease a device from us, or you are a service subscriber, we’ll help you ensure your devices are operating at peak performance, enabling you to focus on what matters most – your business or personal pursuits.
On Time,
Every Time
Keep your operations - and your productivity - running smoothly with our on-the-dot turnaround times.
Experienced
Experts
All our tech support experts have depth and breadth of experience, and are up-to-date with the latest solutions to help you keep your devices in top condition.
No Upfront
Cost
Our monthly subscription-based service means you only need to pay for the services you need, whenever you need them.
Dedicated Case Manager
You only need to refer to one person, who will walk you through the entire process until your case is resolved.
Upgrade any plan with the Tech Support Hub “Plus” option for advanced deployment and efficiency.
Tech Support Hub Plus
Drive Efficiency
Enhanced Security
Increased Speed
Boost Productivity
WHAT OUR CLIENTS SAY ABOUT US
Tech Support Concierge for Advanced & Elite Subscribers
FAQ
The Tech Support Hub is a service provided by Rentalworks that offers expert technical support to optimize, repair, and maintain your devices, ensuring they operate at peak performance. Our skilled technicians are professionally trained and certified, ready to assist you whenever needed.
The Tech Support Hub offers three subscription plans: Essential, Advanced, and Elite. Services included in the table above.
- Essential: Basic support including device troubleshooting and level 1 software support.
- Advanced: Additional services like escalated technical support, dedicated case management, and bi-annual preventive maintenance
- Elite: Comprehensive support with all Advanced services plus next business day onsite services, monthly preventive maintenance, and advanced deployment options
- Essential: Bundled with Rentalworks Leased Devices
- Advanced: SGD 10 per device per month (minimum 30 devices required to qualify)
- Elite: SGD 25 per device per month (Minimum 30 devices required to qualify)
All Rentalworks leased devices come bundled with the Tech Support Hub services, ensuring you have access to our support without any additional cost.
You can reach out to us at support@rentalworks.com.sg. If you are a subscriber, your dedicated case manager will assist you directly.
You can upgrade your subscription plan at any time by contacting your dedicated case manager or reaching out to us at support@rentalworks.com.sg.
We also provide productivity, cyber security, device management, and backup solutions as authorized resellers and licensed partners of leading software solutions. We handle all setup and configuration, allowing you to be productive right away.